Assessor Resource

MSFFT5004
Develop and document procedures and specifications

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers analysing requirements and developing and documenting procedures and specifications that provide concise and unambiguous direction and guidance for workplace activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify relevant requirements

1.1

Information required for operating procedures is identified and assembled

1.2

Specification requirements and format are established and confirmed, where necessary

1.3

Requirements for information entry, storage, output and quality of document production are identified in accordance with enterprise procedures

1.4

Document and work sheet design is appropriate for efficient entry of information and maximised appearance and presentation of document

1.5

Range of functions incorporated the document design reflects the nominated requirements

2

Prepare specifications

2.1

Specifications are written in an appropriate format to ensure requirements can be met

2.2

Special needs are incorporated in the specifications

2.3

Specifications are written in a manner that is clear and understood in the workplace

3

Prepare standard operating procedures and/or manuals

3.1

Documentation is prepared to formalise processes for achieving the enterprise objectives

3.2

Responsibility for all updates and changes to the procedures or manuals is assigned or designated

4

Review procedures and specifications against standards

4.1

Compliance with procedures and specification requirements is monitored in relation to the required application

4.2

Results are assessed, reported and/or acted upon according to enterprise procedures

Collect, organise and understand information related to furnishing work instructions and work orders and safety procedures

Apply safe handling requirements for equipment, products and materials, including use of personal protective equipment

Identify materials used in the work process

Follow work instructions, operating procedures and inspection processes to:

minimise the risk of injury to self or others

prevent damage to goods, equipment and products

maintain required production output and product quality

Identify and itemise steps and stages in processes and procedures and complete a significant operational procedure, incorporating safety obligations, and covering:

full analysis of the topic area

step-by-step operational procedure

specification, which is part of the procedure, or a supporting document

Use mathematical ideas and techniques to correctly complete measurements, calculate area and estimate material requirements

Lead others and work effectively to improve production quality and outcomes

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Use workplace technology related to the coordination, including communication equipment, time and management aids and other measuring devices

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity and encourage participation of employees in the planning of work activities and changes

Technical writing and presentation techniques

Company operating procedures, including procedures for documenting and changing specifications and procedures

Operation requirements of equipment and work systems in own work area

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to enterprise or equivalent formats for procedures/specifications and subjects/topics.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify relevant requirements

1.1

Information required for operating procedures is identified and assembled

1.2

Specification requirements and format are established and confirmed, where necessary

1.3

Requirements for information entry, storage, output and quality of document production are identified in accordance with enterprise procedures

1.4

Document and work sheet design is appropriate for efficient entry of information and maximised appearance and presentation of document

1.5

Range of functions incorporated the document design reflects the nominated requirements

2

Prepare specifications

2.1

Specifications are written in an appropriate format to ensure requirements can be met

2.2

Special needs are incorporated in the specifications

2.3

Specifications are written in a manner that is clear and understood in the workplace

3

Prepare standard operating procedures and/or manuals

3.1

Documentation is prepared to formalise processes for achieving the enterprise objectives

3.2

Responsibility for all updates and changes to the procedures or manuals is assigned or designated

4

Review procedures and specifications against standards

4.1

Compliance with procedures and specification requirements is monitored in relation to the required application

4.2

Results are assessed, reported and/or acted upon according to enterprise procedures

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit context includes:

work health and safety (WHS) requirements, including legislation, building codes, material safety management systems, hazardous and dangerous goods codes, and local safe operating procedures or equivalent

work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, manual handling procedures and organisation insurance requirements

work requires individuals to demonstrate conceptual and analytical ability, discretion, judgement and problem solving

work may be on a one-to-one basis with a client or client group and involve writing of specifications and procedures for the workplace, including:

operating procedures

complex cutting lists and specification sheets

customers or suppliers may be internal or external

Machines and equipment include:

microprocessor or computer-controlled machines

production and facility equipment used in the enterprise

Personal protective equipment includes:

that prescribed under legislation, regulations and enterprise policies and practices

Information and procedures include:

work procedures/instructions

manufacturer specifications and instructions

standard forms of workplace process and procedures

organisation work specifications and requirements

legislation, regulations and codes of practice

quality and Australian Standards and procedures

Collect, organise and understand information related to furnishing work instructions and work orders and safety procedures

Apply safe handling requirements for equipment, products and materials, including use of personal protective equipment

Identify materials used in the work process

Follow work instructions, operating procedures and inspection processes to:

minimise the risk of injury to self or others

prevent damage to goods, equipment and products

maintain required production output and product quality

Identify and itemise steps and stages in processes and procedures and complete a significant operational procedure, incorporating safety obligations, and covering:

full analysis of the topic area

step-by-step operational procedure

specification, which is part of the procedure, or a supporting document

Use mathematical ideas and techniques to correctly complete measurements, calculate area and estimate material requirements

Lead others and work effectively to improve production quality and outcomes

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Use workplace technology related to the coordination, including communication equipment, time and management aids and other measuring devices

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity and encourage participation of employees in the planning of work activities and changes

Technical writing and presentation techniques

Company operating procedures, including procedures for documenting and changing specifications and procedures

Operation requirements of equipment and work systems in own work area

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to enterprise or equivalent formats for procedures/specifications and subjects/topics.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Information required for operating procedures is identified and assembled 
Specification requirements and format are established and confirmed, where necessary 
Requirements for information entry, storage, output and quality of document production are identified in accordance with enterprise procedures 
Document and work sheet design is appropriate for efficient entry of information and maximised appearance and presentation of document 
Range of functions incorporated the document design reflects the nominated requirements 
Specifications are written in an appropriate format to ensure requirements can be met 
Special needs are incorporated in the specifications 
Specifications are written in a manner that is clear and understood in the workplace 
Documentation is prepared to formalise processes for achieving the enterprise objectives 
Responsibility for all updates and changes to the procedures or manuals is assigned or designated 
Compliance with procedures and specification requirements is monitored in relation to the required application 
Results are assessed, reported and/or acted upon according to enterprise procedures 

Forms

Assessment Cover Sheet

MSFFT5004 - Develop and document procedures and specifications
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSFFT5004 - Develop and document procedures and specifications

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: